Dead zones, a signal that gives up halfway upstairs, and video calls that drop at the worst moment — diagnosed in the house where it is actually happening.
Wi-Fi problems are problems about buildings. Brick, plaster, foil-backed insulation, a stairwell, a kitchen full of appliances, and the neighbors' networks all shape what your signal does — and none of it is visible from a phone call. We measure signal where you actually use it: the back bedroom, the patio, the garage, the upstairs office.
Most home networks are still running exactly as they came out of the box, which usually means a default administrator password, firmware from whenever the box shipped, and a guest network nobody ever switched on. Those take minutes to put right during a visit and quietly remove most of the risk.
The network is rarely the end of the call. Once it is stable, the printer that dropped off it, the cameras that keep reconnecting, and the streaming box in the far bedroom all tend to need attention too. That is normal, and we sort it in the same visit.
A Wi-Fi visit is usually the survey, the fix, and testing in the rooms that were failing — most often inside a couple of hours.
Free estimate before any work begins, and you approve the price before we start. Repairs carry a 90-day warranty on our labor, plus whatever warranty the manufacturer provides on any parts we install. If you are already a customer and your question takes us under fifteen minutes on the phone, there is no charge for it.
A trip charge may apply for longer distances. The warranty does not cover a machine that is re-infected with malware after we clean it.
What homeowners ask before spending money on new networking hardware.
We will find out why — on site, where the walls are.